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Have a Complaint? Klarna’s CMO Will Direct You to His AI Clone to Vent: ‘I Just Didn’t Want to Hear the Whining’

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May 07, 2026 - 19:06
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Have a Complaint? Klarna’s CMO Will Direct You to His AI Clone to Vent: ‘I Just Didn’t Want to Hear the Whining’
Klarna CMO David Sandström created an AI version of himself to handle angry comments after budget cuts.

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