South East Water to pay £30.5m penalty after multiple supply failures
Ofwat says repeated errors led to ‘real disruption and hardship for residents and businesses across many years’
South East Water will pay £30.5m after a series of supply interruptions, customer failings and for breaching its licence, the regulator Ofwat has said.
The watchdog said the redress package concluded three investigations into the supplier and included a previously proposed £22m fine for water supply failures between 2020 and 2023 affecting more than 286,000 people.
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